We pride ourselves on offering generous cut-off times for order changes, however these do vary based on the products you’re ordering.
Whether you’re making changes yourself on Fruit Box Connect, or requesting changes via our Support Centre request form, if your changes have not been made in time, they will be applied to the next scheduled order.
Wherever possible, we can accommodate changes based on the following cut-off times:
Service Type |
Item Category |
Order Cut-Off Time |
Fruit Standing Order |
Fruit, Related Products, & Coffee Beans |
12pm, 1 business day prior to delivery |
Bakery |
12pm, 3 business days prior to delivery |
|
Milk Standing Order |
Milk, Related Products, & Coffee Beans |
12pm, 1 business day prior to delivery |
Pantry Single Order |
Pantry |
12pm, 1-5 business days prior to delivery |
Note: Pantry delivery lead times will vary based on your location. For more information read 'When will my order arrive?'.
Fruit Box Connect, allows you to manage your existing standing orders with the click of a button.
Learn more in this tutorial: