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Create a milk standing order with other products instead of milk (2 min read)

  • Updated

Our milk service consists of milk, dairy and chilled items, such as fresh dairy, plant based and lactose free milk, butter, margarine, juice, yogurt and specialty coffee. Did you know you can create separate milk standing orders so you can adjust the frequency varying items are delivered? And, you don’t need your order to contain milk.

Providing minimum order quantities are reached, you can choose any combination or milk service items to add to your standing orders. So why not set up a weekly fresh milk standing order, a fortnightly yogurt and juice order and a monthly plant-based milk, butter and specialty coffee order? 

Follow these easy steps to create new standing orders. 

Step 1: Choose your delivery location

  1. Sign In to Fruit Box Connect. View Sign in to Fruit Box Connect for more information
  2. Select Locations/Standing Orders from the left navigation to view your registered delivery locations
  3. Choose the location you’d like your new standing order to be delivered to

Step 2: Create a new standing order

  1. Select Add New Standing Order
  2. A pop up will appear for you to generate
    • Enter a Standing Order Nickname for your Standing order, for example, ‘Main Kitchen Milk' 
    • Select the service type from the drop down. We offer two standing order service types:
      • Fruit Service this includes our seasonal fruit box, fruit preference items, snacking fruit and vegies, dried fruit & nuts, bread, and specialty coffee
      • Milk Service this includes milk, dairy & chilled items, such as fresh dairy, plant based and lactose free milk, butter, margarine, cream, juice, yoghurt, and specialty coffee
    • Select your desired delivery frequency: weekly, fortnightly or monthly
    • If you have any delivery notes you have the option to enter them e.g., deliver to ground floor kitchen using access pass 
    • Select your preferred start week
    • Click Submit
  3. Your new standing order will appear as a Draft, under your selected delivery address
  4. Select Add Products to browse the range of products you can add to your chosen service type. Choose Add to Standing Order under each product to add the product to your new order.
  5. When you're happy with your selections, click Back to Standing Order in the top left-hand corner of the screen to review your order
  6. Ensure you have your draft standing order selected 
  7. Once you check the products and quantities you have selected, click the green Submit button within the light green banner located above your standing orders. Our team will be in touch prior to your first delivery

 

 

Related Customer FAQ:  

 

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