If you are an Admin User, you can manage users on Fruit Box Connect. You can add, remove and restrict the access users have to your account.
Step 1: Add additional users
- Sign In to Fruit Box Connect. View Sign in to Fruit Box Connect for more information
- Select Administration Settings from the left navigation; this will only be visible if you are set up as an admin
- In the top right-hand corner click Add a New User
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A pop-up screen will appear for you to generate
- Enter the new users job title, name, phone number and email address
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Select user type
- Basic: User can make changes to existing orders and create new orders. A basic user can only see locations allocated to them and any new locations they request
- Admin: User has basic access, plus ability to view and pay invoices. Admins will have visibility over all locations, including new locations and the ability to assign locations to basic users
- Select the address you’d like the new user to have access to (if an address has more than one standing order the user will have access to all orders at this address)
- Click Save
Step 2: Edit or remove a user
- Select Administration Settings from the left navigation
- Choose Edit next to the person whose access you wish to remove or change
- Make any changes required or select Delete User at the bottom of the pop-up screen
Please note: if you would like to reactivate a user who has previously been deleted, please submit a request (selecting 'Customer Support').