Orders
- What is Fruit Box Connect?
- What are the cut-off times to make changes to my order?
- Are there limits to the number of products I can order via Fruit Box Connect?
- If I add a new standing order, will I be locked into a contract?
- How do I get a quote for a new product or category?
- How do I get a quote for a new location?
Deliveries
- When will my order arrive?
- Do you deliver on public holidays?
- Can you deliver my order straight to my office kitchen or fridge?
- Do you provide proof of delivery documentation?
- Does someone need to be available to accept my order?
- What do I need to do if my order seems to be missing?
Fruit Standing Orders
Milk Standing Orders
- What type of milk can I order?
- How much milk should I order for my workplace?
- How much flexibility do I have with my milk standing order?
- What other products can I add to a milk standing order?
- Are there any minimum order requirements or delivery fees for milk?
- Can I still use the Milk Portal to adjust my milk standing order?
Pantry Single Orders
Coffee Orders
Payment and Invoices
- Who do I contact with finance-related questions?
- What are my invoicing options?
- Can I view and pay invoices using Fruit Box Connect?
- When and how will I receive my invoice?
- What payment methods can I use to pay an invoice?
- Will I receive a payment receipt if I pay my invoice by credit card?
Sustainability
Gifting
- What type of gifts can I order?
- Why choose us for your corporate gifting?
- Can I place last-minute orders?
- Are there any delivery fees?
- Are my details secure when ordering via partner sites?
- How do I know if my order has been successfully placed?